Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Digital transformation is an organization-wide strategy aimed at leveraging digital technologies to modernize key business processes and to introduce new services that better engage customers, support ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.

Digital transformation represented among the largest investments in technology to modernize businesses starting in the early 2000s. But the call for digital transformation really gained popularity ...

Microsoft’s President Brad Smith detailed five new digital commitments for empowering every European country to harness the company’s tech. Cisco’s training through its Networking Academy will help ...